MSMobo Logo
MSMOBOMobile Accessories
Join 50,000+ Subscribers

Stay in Style

Get exclusive offers, early access to sales, and style inspiration delivered straight to your inbox.

Early access to sales
Exclusive style tips

By subscribing, you agree to our Privacy Policy and consent to receive marketing emails. Unsubscribe anytime.

MSMobo Logo
MSMOBOMobile Accessories

Mobile & Tech Accessories · Repair center

Your destination for elite mobile architecture. We engineer the finest collection of tech accessories, designed for performance and aesthetic excellence.

Shop # 1 Al-Fazal Center, Dolat Khan Road, Shahdara, Lahore
+92 339 4646136
support@msmobo.com

Shop

    Customer Service

    • My Account
    • Order Tracking
    • Phone Repair ServicesLahore
    • Affiliate Program💰 Earn
    • Make a Return
    • Gift Vouchers

    Help

    • FAQ
    • Phone Repair Center
    • Delivery Information
    • Returns Policy
    • Contact Support

    Company

    • About Us
    • Repair Center
    • Contact Us
    • Press

    Get the App

    Shop faster, track orders, and get notified instantly.

    © 2026 MS Mobo.Made withAll rights reserved.
    Terms & Conditions|Privacy Policy|Cookie Policy|Accessibility
    We Accept:
    Bank Transfer
    UBL
    JazzCash
    EasyPaisa
    COD

    Prices are in Pakistani Rupees (PKR). International shipping rates may vary. Prices and availability are subject to change.

    Crafted by CodexEngr

      +92 339 4646136support@msmobo.com
      🎁 Free Shipping on orders over PKR 5,000
      Track Order
      MSMobo Logo
      MSMOBOMobile Accessories
      MSMobo Logo
      MSMOBOMobile Accessories
      Products
      Collections
      Contact
      Get Gifts
      track Order
      msmobo Returns Policy

      Returns & Exchanges

      Your satisfaction is our priority — easy returns within 7 days of delivery.

      7-Day Window

      Return within 7 days of delivery

      Free Exchanges

      Swap for a different model or color

      We Handle Pickup

      Free pickup for eligible returns

      Eligible for Return or Exchange

      • Items must be unused and in original condition
      • All original tags, seals, and labels must be attached
      • Items must be in original packaging
      • Return must be initiated within 7 days of delivery
      • Proof of purchase (order number or invoice) must be provided

      Not Eligible for Return or Exchange

      • Opened hardware seals or removed security stickers
      • Items that have been activated, paired, or customized
      • Damage caused by electrical surges or improper installation
      • Software licenses or digital subscription codes
      • Final clearance or refurbished 'Outlet' items
      • Earbuds, headphones, or in-ear monitors (hygiene reasons)

      How to Return an Item

      1

      Initiate Return Request

      Visit our Make a Return page or contact support within 7 days of delivery.

      2

      Provide Order Details

      Enter your order number, phone number, and select the items you want to return.

      3

      Select Reason

      Choose the reason for return from the provided list.

      4

      Approval & Pickup

      We'll review and approve your request within 24 hours and arrange free pickup.

      5

      Quality Check

      Once we receive the item, we'll inspect it to confirm it meets return criteria.

      6

      Refund / Exchange

      Refund processed within 7–10 business days, or exchange shipped immediately.

      Refund Policy

      Refund Method: Refunds are processed to your original payment method, or as store credit.

      Processing Time: 7–10 business days after we receive and inspect the returned item.

      Bank Processing: Bank transfer refunds may take an additional 3–5 business days to reflect in your account.

      Shipping Charges: Original delivery charges are non-refundable unless the return is due to our error.

      Store Credit: Opting for store credit is processed immediately.

      Exchange Policy

      Model/Color Exchange: Free exchange for a different model or color of the same product, subject to stock.

      Different Product: You can exchange for a different product of equal or higher value.

      Price Difference: If exchanging for a higher-priced item, pay the difference. Lower-priced items are refunded the difference.

      Shipping: We cover shipping for the first exchange. Subsequent exchanges are charged to the customer.

      Processing Time: Exchanges ship within 2–3 business days of receiving the returned item.

      Defective or Damaged Items

      If you receive a defective or damaged item, please contact us right away:

      • •Take photos or a short video of the defect or damage
      • •Contact us within 48 hours of delivery
      • •We'll arrange an immediate replacement or full refund
      • •All shipping costs are covered by us in this case

      Need to Return an Item?

      Start your return request now, or reach out to our support team if you have questions first.

      Make a ReturnContact Support